To buy in our online store you have to register, go to " Register " and "Create account". Once you register, your data will be saved for future purchases. After selecting the product you want, press "Add to My Cart". After your selection, press "Next" to choose the payment method you want and then press "Next" again to see the details of your order. Once you verify that they are correct, press "Confirm order". You will receive an email with the summary of the order you have placed. If the payment is made by bank transfer or credit or debit card, you will receive an email confirming that the payment for your order has been processed. And one last email when the transport company has collected your order from our warehouse.

The data can be modified. You must go to " Login session ", enter your user profile and update your data.

Go to the " Login session " section, press "forgot your password" and enter the email, the security code and press "send". You will immediately receive an e-mail with your password.

Callaghan does not do half sizes.

The online store is available in Austria, Belgium, Denmark, Spain, France, Greece, the Netherlands, Ireland, Italy, Portugal and Sweden.

The prices are expressed in Euros. The prices shown are the retail prices with their respective taxes included.

1. Wire transfer:
   Bank account holder: Calzados Retrak SL
   IBAN: ES88 0182 2398 5302 0155 7338.
   SWIFT: BBVAESMMXXX.
2. Credit and debit card (Visa and Mastercard).
   This form of payment is immediate and completely secure. When you confirm the order you will be redirected to the "BBVA secure payment gateway".
3. Cash on delivery. - only available for shipments to Spain.
   3% will be applied to the total order, with €2.42 being the minimum amount applicable.
4. PayPal
   Pay quickly and securely with your PayPal account or with your debit or credit card.

After confirmation that the payment has been processed, the estimated shipping time is as follows:

1. For shipments to Peninsular Spain, the Balearic Islands and Portugal: 1-3 working days with MRW or Correos Express and 7-10 working days with Correos.
2. From 3-6 business days to Austria, Belgium, Denmark, France, Greece, the Netherlands, Ireland, Italy and Sweden. The transport company UPS will be used for the delivery of these shipments.

Orders will be shipped during business hours and therefore to avoid delivery incidents, please indicate the address where the order can be delivered during these hours, as well as the contact telephone number. Callaghan does not ship to PO Boxes.

If for reasons of force majeure the order cannot be delivered, the full amount of the purchase will be refunded. Callaghan's online store is not responsible for non-compliance in the event of stock depletion, force majeure, interruption of activity or total or partial strike, especially of postal services and means of transport or communications, floods or fire. In times of sales or promotions the delivery time may be affected.

The total shipping costs are indicated below:

1. Peninsular Spain and the Balearic Islands: €3 - €3.70 - €1, depending on the service chosen.
   If the purchase is over €40, shipping will be free.
2. Austria, Belgium, Denmark, France, Greece, the Netherlands, Ireland, Italy, Portugal and Sweden: €10.
   If the purchase is greater than €140, the shipment will be free.

To check the status of your order, go to " My orders " within your user account.

If you are not completely satisfied with your order, you have 30 days from the delivery date to make a return or exchange. Currently, returns or exchanges for items purchased from the Callaghan online store will be managed by phone by calling 0034-941 380297 or by email: tiendaonline@callaghan.es. To make a return or exchange, the product must be sent in the same condition in which it was received.

Exchanges:

1. The first size or model exchange for orders shipped to mainland Spain or the Balearic Islands is free.
2. For exchanges on orders shipped to the Canary Islands, Austria, Belgium, Denmark, France, Greece, the Netherlands, Ireland, Italy, Portugal, and Sweden, the customer will bear the shipping costs. Once the item is received, we will contact the customer to arrange the exchange.

Returns:

For a return, the customer will bear the shipping costs of the return. The Callaghan Online store will not accept returns with freight collect. Once the merchandise is received, we will proceed with the refund. Along with the shipment, you must include the Return Form: Form

By phone from Monday to Thursday from 8am - 6pm and Friday from 8am to 2pm (Spanish time): +34 941380297, per +34 650901447o by email:tiendaonline@callaghan.es